What qualities should a good credit advisor have?
Good Credit Advisor – Which is what?
A good credit advisor must definitely be: honest, competent, with extensive experience, reliable and reliable, which you can always rely on. And what can a good credit advisor really offer you? If you think that only the best mortgage loan will be found, then you are wrong or you simply do not require enough from such an adviser. Definitely not enough.
It is worth going to such an adviser to make the most of his knowledge and experience he has acquired. It is worth asking and asking questions – a good experienced adviser will not be offended by you. For the adviser, it’s a pleasure to explain to the client step by step all the intricacies related to the loan, and thanks to this the consultant gains in the eyes of the client. The more the customer knows, the later the whole process runs quickly and efficiently for the client and also efficiently for the adviser.
We are talking here about good advisers for whom work is a passion who like to talk to people and cooperate with them, because the entire process of applying for a product is a cooperation between Advisor vs Client. Good cooperation with the customer results in the counselor’s satisfaction when his clients recommend it to their friends. What can we expect from a good credit advisor?
Presentation of offers and selection that is actually beneficial for you
You do not need to mention that we are going to the counselor in order to find the best mortgage or other product for which we are interested. This is obvious, but the reality is not so colorful anymore. We have often encountered offers that were not the best for the client at the time. Some offers are beyond the reach of the customer due to own contribution, creditworthiness, etc.
We’ve seen credit simulations that do not include all credit costs, e.g. about credit. Therefore, a good adviser should explain everything exactly. Some of the offers depending on the time, campaign and promotion in banks differ in details, which may also affect our future, for example in the case of the desire to transfer the loan to another bank. It is important that after paying the loan and receiving the first loan repayment schedule from the bank, do not be surprised that the installment is higher due to the higher interest rate for the first period until the mortgage is established in the land register or until the amount is lowered to the appropriate LTV level.
Therefore, if we immediately go to a competent and reliable credit advisor, we will avoid unpleasant surprises and understatements. A good credit advisor will not allow himself to be misunderstood, he will carefully discuss with you particular offers and, above all, will not hide any costs. And most importantly, it will not push you unnecessary additional products that will increase your total cost. A good credit advisor works on his reputation and credibility.
It will reduce the risk of complications
A good credit advisor with many years of experience will ask you many questions so that the whole process runs smoothly. Based on the information gathered, he will be able to find you the best solution suited to your needs. It will also be able to pick up all possible details that may affect the granting of credit under the proposed conditions or the granting of a loan. Choosing a good offer for you is one thing, the other thing is actually getting a loan. In this case, experience counts, which is one of the features of a good adviser. If a good adviser shows you possible problems or sees some obstacles that do not fully fit into the banking procedures, it only shows his knowledge and experience. In no case does it make anyone scared. His job is to draw attention to the situation from the beginning to the end, where you stand, what can happen or what to do to actually credit you. An adviser who has granted several hundred credits, has been working for many years, is sensitive to matters that deviate from banking procedures. If necessary, you will be signaled a problem, but at the same time, his experience will allow him to provide you with a suitable solution.
Formalities in a bank without adventures
All advisers who know bank procedures are able to track every case (read). The trick is not to photocopy the documents and help the Borrower fill out the bank forms. The trick, however, is to complete the actually needed documents. Using the services of a good adviser, you will not hear: I forgot to tell you about another document, you forgot to initialate and sign on one statement.
A good credit advisor will conduct the case from the first conversation to the payment of the loan, and if necessary, it will remind you that the policy has been provided with home insurance after paying the loan. It will remind you about the formalities with the mortgage entry so that you do not pay unnecessarily the so-called bridge insurance in the form of a separate premium or in the form of a raised interest rate – both of which ultimately affect the higher loan installments you have to pay.
We have credit – great – after-sales service is an important thing
Most people do not realize how well they have a competent and committed credit advisor at their disposal, at a later stage, after paying out the loan. Ask friends who have a loan for several years. Have they ever consulted with an adviser on various matters that came out in the course of servicing – loan repayment referred to here such as change of collateral, overpayment or its full repayment or settlements of the disbursed installments or house construction payments, explanation of the reason for the increase in interest rate and many other cases that may happen to you during the repayment of the obligation? People who previously had no credit or who are first looking for a mortgage are not able to appreciate the after-sales service at the moment. They think only about paying future loan installments. Probably in most cases this will look like this, but some people will want to overpay the loan in a few years or transfer the mortgage to another property or sell a flat with a mortgage. Only then an experienced and competent adviser (financial or banking) who is already familiar with us and with whom you can meet and ask for advice is appreciated. Unfortunately, no banking helpline can replace it. The Internet is all the more needed here professional knowledge and specialist advice that you will receive during a conversation whether by phone or at a meeting.
Facts and Myths
Credit advisers think only of their commission, so it’s better to go to the bank…
Who does not think about remuneration today? Everyone and in every industry, not only in financial or credit counseling.
It is a myth. Why? In banks, too, people work on commissions, a banking advisor also has a different remuneration from different products and has a pre-order to expose you any unnecessary insurance at all costs or to offer a more expensive loan, on which he will earn more? to form your sales plan and satisfy your Manager or Director who every day asks him about the implementation of the sales plan. So, if you think differently, then you are very wrong. In addition, in some banks, advisors work on “self-employment”, i.e. they run a business and live only on commission. In some credit counseling companies it is similar. So the banking advisor does not necessarily have to be different from the financial one.
Banks also have full-time employment advisers. In that case, are they more credible because they have no commission? If they do not receive commission commissions, then the purest form is bonuses depending on the plans and sales of the so-called. caloric staples in the form of cross-selling – expensive products – high-margin ones, for which there are the biggest plans, which Advisors are billed and often have to explain why the given customer did not buy the additional product.
Therefore, thinking that it is better to go to the bank, because the counselor there will not give us expensive credit does not work in reality. And because there is a belief that the banking advisor will not skin us, we go to the bank with drowsiness and swallow products with the conviction that the offer in this bank is just that.
Better bigger company than less…
It’s another myth. We will tell you that – when you buy a service from a small local supplier, you know that you do not help the corporation president to buy a third home, but you help a young girl pay for dance lessons, a little boy to buy a shirt, and their mom and dad help you feed the family. Therefore, it is worth using small, good companies that have Polish capital.